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The Bottom Line Benefits of Workforce Management in Retail Distribution

PublisherRedPrairie
Format628.5KB PDFDate added15 Dec 2006
Topics Sales Force Automation, Supply Chain Management, Warehouse Inventory Management
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Retailing is one of the world's most challenging and competitive industries. Regardless of the segment, "Brick & mortar" retailers, catalogers and online retailers face an environment characterized by intense competition - too many outlets or sites chasing too few consumers - and the need to invest heavily in information technology to reduce operating costs and improve margins and the customer experience. In recent years retailers have made significant investments in supply chain management improvements to complement the continuous focus (by traditional retailers) on store operations. These investments have included latest generation Warehouse Management Systems (WMS), sophisticated inventory management and replenishment systems, new technologies and processes required to support flow-through and cross-dock distribution center operations, and initiatives such as Collaborative Planning, Forecasting and Replenishment (CPFR).

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