| Publisher | Microsoft | ||
|---|---|---|---|
| Format | WORD | Date added | 16 Nov 2006 |
| Topics | Transaction Processing, Application Servers, Business Management | ||
| Downloads | 22 | ||
Raiffeisenbank, a leading Serbian bank with a strong focus on retail, is one of the largest banks in south-eastern Europe. Its reputation depends on its ability to protect clients from fraud - particularly credit-card fraud. Raiffeisenbank needed a solution that would reduce the cost of preventing credit-card fraud and provide a more effective, customer-focused service. It worked with Microsoft Gold Certified Partner Saga on a project that connected the bank's internal systems with a solution that alerts customers when transactions are made on their accounts. The solution - based on Microsoft BizTalk Server 2006 - has led to a dramatic reduction in credit-card fraud. Raiffeisenbank customers now enjoy a more secure service, while the bank has significantly reduced compensation payouts.
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