Siemens is one of the world's largest electrical engineering and electronics companies. Over the last four years, the Siemens business unit IT Operations has created a service-oriented IT architecture that integrates disparate data sources and eliminates human bottlenecks in key business processes. To progress its service-oriented philosophy, Siemens rolled out Microsoft BizTalk Server 2006 at the heart of its infrastructure. This integrates SAP applications with business process modelling software Aris, reducing development times for new, automated business processes by 50 per cent. In 2006, the company used these tools to automate IT provisioning for employees. HR professionals are now free to focus on core activities as time-consuming telephone and fax communications have been eliminated, and employees can work more effectively from day one.
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