| Publisher | IBM | ||
|---|---|---|---|
| Format | Webcast | Date added | 26 Jun 2007 |
| Topics | Customer Support Services, Portals, Groupware - Workflow, Middleware, .NET | ||
| Downloads | 6 | ||
Opal Future Technology needed to deliver a new customer self service presence while bringing together technologies and processes from multiple organizations. Making this effort even more difficult was these technologies were based upon J2EE and .NET. Tune into this webcast to learn how Opal quickly and successfully delivered their customer self service site using a combination of their assets and skills along with WebSphere Portal and Mainsoft technologies.
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