From its foundation in 1989, Australian Financial Services North Sydney (AFS-NS) has grown to become one of the top five per cent of its class for size and revenue. AFS-NS wanted to ensure compliance with new Financial Services Reform Act guidelines. The challenge was to implement a solution that would support AFS-NS business growth. In partnership with IBM Business Partner Task Exchange and using IBM Lotus Domino Collaboration Express software, AFS-NS developed and implemented a flexible solution featuring time-saving workflows, a secure extranet for access by local and overseas partners, and Customer Relationship Management (CRM) tools.
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