| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | 629.3KB PDF | Date added | 14 May 2007 |
| Topics | Software Project Management, Programming Languages | ||
| Downloads | 24 | ||
As new desktop tools are introduced in the work environment it is common to assume that users inherently know how to use them because they are built on currently used technologies. Sometimes basic concepts are not clearly understood. Sometimes these concepts need to be restated in a way that relates them to their work. The past year, Blue Cross Blue Shield of Minnesota deployed SAS Enterprise Guide (EG) v3. It was done with little user training. For many of the users, submitting programs was done via batch processing or an X-windows environment. It was easy to see where the programs needed to perform these tasks could be stored and then retrieved for further use or passing code onto others.
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