Based in Vienna, Western Union International Bank (WUIB) was founded in 2004 to support Western Union's strategy, enhance core business, offer tailored services through multiple channels, and most importantly, become the bank of choice for global customers. With banking operations starting in Austria, Germany and Norway, the strategy is to expand throughout Europe. Capgemini supported WUIB to define the business strategy and operating model for a pan-European business in a dual-phased approach. As part of the strategy and operating model, Capgemini deployed a detailed process for vendor selection so that WUIB had a stable and scalable core banking system to address its complex requirements. The package selected was Flexcube from i-flex.
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