The assignment for Capgemini was to support Swedbank in its system change. The initial step was to create an overall solution and plan how the new system support would be designed and implemented. Capgemini presented a model for Swedbank based on tactical planning and utilization of services, with a shift in focus from processes to results. The model allowed Capgemini to create an overall description of the business and its IT support, providing a solid basis for decision-making, plus a synchronized plan for step-by-step implementation. The solution uses Capgemini's Enterprise Architecture method which it refers to as Integrated Architecture Framework (IAF).
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