| Publisher | Capgemini | ||
|---|---|---|---|
| Format | Date added | 06 Aug 2007 | |
| Topics | Infrastructure Management, Outsourcing, Services | ||
| Downloads | 62 | ||
ABB wanted to increase its core focus on power and automation. Having previously outsourced infrastructure to an external supplier, ABB began to look for a competent outsourcing vendor to partner with. The goal was to achieve an ideal, win-win solution for ABB as well as for the employees of Business Systems. ABB elected to outsource the entire IS/IT unit to Capgemini, including all assets and employees belonging to the unit. A five-year services agreement was signed for all applications development, maintenance and support services underpinned by new SLA's.
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