Atkins was running a number of disparate administrative systems - which were slow and prone to human error - across its 190 sites in the United Kingdom. As a result, employees, customers, and suppliers often had inconsistent experiences depending on their location. Atkins launched an initiative designed to bring many of the organization's core services under a shared services department. As part of this effort, Atkins identified invoice and expense claim processing as two business functions that could benefit from standardization. It selected Oracle Imaging and Process Management, previously known as Stellent Imaging and Business Process Management, to help it achieve its standardization goals.
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