ZDNet UK


Skip to Main Content

  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Jobs
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


Enterprise applications Toolkit

Download now

SCP Integrates Geographical Data to Enhance Service and Improve Planning

PublisherOracle
Format PDFDate added01 Sep 2007
Topics CRM Software, GPS - GIS, Database Management
Downloads2

Created in 1957 by the French Ministry of Agriculture, the Societe du Canal de Provence et d'Amenagement de la Region Provençale (SCP) is responsible for the hydraulic development of the Provence-Alpes-Cote d'Azur region. The company wanted to improve customer service and continually enhance processes and tools to ensure ongoing compliance with Quality Management Systems (QMS) ISO 9000 version 2000. The challenge was to implement tools that can simulate, anticipate, and accelerate decisions to meet growing demand. The company implemented Oracle Spatial to create a Geographical Information System (GIS) Netview to store and check digital maps, aerial photos and topographical background. It also integrated Netview to other applications, such as electronic document management, data warehouse, networks topography, and Customer Relationship Management (CRM).

Download now

Did you find this white paper useful?
23 out of 50 users found this white paper useful


  • Trackback
  • Clip Link

Related white papers

SOA ...Now WhatSOA ...Now What

The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coupling SOA and BPM in todays contemporary IT landscape. It also discusses...


Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?

In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented communications. In...


Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)

Microsoft Dynamics CRM 4.0 is a fully integrated Customer Relationship Management (CRM) system, which gives users the capability to easily create and maintain a clear view of customers from first...


CRM Evolution at Belgacom

Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. In order to achieve enhanced customer service, Belgacom, Belgium's leading telecom supplier needed to...


Microsoft Business Solutions Webcast: Improving Your Success With Microsoft CRM (Level 200)

Keeping your customers happy is critical in distinguishing your company from the competition. In today's competitive cost-cutting business environment, the enterprise that takes better care of its customers will stand...


Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)

Professional service organizations are now using Customer Relationship Management (CRM) far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM...


Microsoft Dynamics Webcast: Modernizing Your Supply Chain System to Drive Business Success (Level 100)

Manufacturers, distributors, and retailers share common supply chain issues involving wasteful processes and difficulty getting to the data that they need with older, limited business systems. Microsoft recently researched the...


White Paper

Featured White Paper

Vmware-Making your Business Disaster Ready with Virtual Infrastructure

Using virtualization for disaster recovery allows companies to extend the disaster coverage to more applications while reducing the recovery time and making the process more reliable. To learn more about business continuity solutions with virtual infrastructure, download the whitepaper.

Download Now

Other White Papers

Recommended Practices for PC Fleet Management for Mid Market and EnterpriseOrganizations

PC management is both costly and ongoing. Desktop support alone soaks up 30-45 percent1 of IT...

Ten Things to Know About Grid Computing on Windows

This Oracle whitepaper offers insights into Oracle Grid. A grid allows a business to add capacity,...

See All White Papers