This paper discusses "Last mile" broadband services, i.e. the high-speed local data services required for large-scale videoconferencing, videotelephony, Internet-based audio and video entertainment, multimedia email and Web sites, telecommuting, local wireless data services, faster Internet access generally, and future voice telephone services. A detailed analysis is presented in a forthcoming book from Brookings Press. The principal conclusions are as follows. First, the pace of deployment and technological progress in broadband services remains seriously inadequate. Second, the principal source of this problem is the monopolistic structure, entrenched management, and political power of the Incumbent Local Exchange Carrier (ILEC) and CAble Television (CATV) sectors, worsened by major deficiencies in the policy and regulatory systems covering these industries. Third, this is a truly important issue.
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