| Publisher | Inside CRM | ||
|---|---|---|---|
| Format | Date added | 23 Jul 2007 | |
| Topics | Call Center - Contact, CRM Software, MSP, Resources Mgmt., Strategic Planning | ||
| Downloads | 153 | ||
Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process.
In the market for a CRM solution? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRM solutions, and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately.
This paper also includes a helpful checklist of items you should consider before deciding on a CRM provider, such as:
- How quickly are you looking to deploy a CRM solution?
- What are your total CRM project cost limits?
- What degree of customization are you expecting from a CRM application?
- Will your company be in growth mode over the next five years?
Related white papers
Responding quickly to changing markets: Anticipate, Adapt, Excel
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct...
Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge
Decisive actions can elevate your business above the competition and help your company grow and stabilize. But decisive leadership requires accurate, timely, and accessible information, along with the right software...
From Voice over IP to Unified Communications: Simplify System Management
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Marks & Spencer: Customer Relationship Management Solution
The client Global retailer Marks & Spencer wanted to turn its already strong customer service operation into a highly efficient system for responding quickly and effectively to customer. A collaborative...
Promoting Growth through Incentive Compensation Management
Efforts to motivate behavior in a complex business environment lead to complex sales compensation plans. While many of these plans have met success, some well-intentioned plans can lead to unexpected...
Sales Compensation & Performance Management 2009 Survey Results and Analysis
Based on 1000+ companies, the CSO Insights' 2009 Sales Compensation & Performance Management Report provides summaries of what strategies and tactics companies are employing. The findings offer insights and the...
Final Chance to Learn how Business Leaders are making IT work for them
The importance of effective decision making and aligning business strategy with your daily activities is essential in times of economic crisis, but also during periods of sustained growth and success....



