Local and regional service providers are benefiting from the fact that SMBs (small and medium businesses) are looking to outsource non-essential IT functions. Personal computers have grown to significant numbers in businesses of all sizes, and these systems are used for essential business functions. SMBs cannot afford the productivity loss when systems are down, and they cannot afford the data loss that can result from security breaches and poor backup procedures. As a result, small and medium businesses have increased their use of service providers to address the need for more sophisticated desktop management.
Download this white paper from Enterprise Management Associates to learn more about how remote support solutions can be a boon for these service providers.
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