The company, which conducts trade with more than 20 countries, aspires to become a global education media group. Yet while HEP grew, its proprietary legacy system could not expand to keep pace. Data entry was error-prone, and discrete applications could not share information easily, which hindered timely decision making. The system also could not support the new business directions that the company was exploring. Dramatic business growth presented both opportunity and challenge to Higher Education Press (HEP). To support its plans for expansion, HEP chose SAP software.
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