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Enterprise applications Toolkit

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Berlin Gas Utility Turns Up the Heat With the mySAP Customer Relationship Management Solution

PublisherSAP
Format PDFDate added28 Sep 2007
Topics CRM Software, ERP
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GASAG Berliner Gaswerke AG is the former municipal gas utility company of Berlin, Germany. In order to effectively compete in a deregulated market and increase its market share, GASAG implemented the mySAP Customer Relationship Management solution. This gave it the tools it needed to focus on customer acquisition and retention.

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