The name Siemens has always stood for state-of-the-art technology. Striving to offer even better service to its customers, the company opted for the most up-to-date system on the market - the mySAP.com platform and its mySAP CRM solution - to tackle the challenge of integrating all customer data into a single database. Now, more than 40 operations that once had the analyst team occupied for several days can be carried out in a couple of minutes.
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