| Publisher | SAP | ||
|---|---|---|---|
| Format | Date added | 14 Sep 2007 | |
| Topics | CRM Software, Sales - Marketing | ||
| Downloads | 11 | ||
The CONDAT group, headquartered in France and comprising 10 companies worldwide, is a leading manufacturer of high-tech chemical products, specializing in industrial lubricants and wood treatments. The company wanted to implement mobile sales functionality for all employees involved in Customer Relationship Management (CRM). The challenge was to simplify integration of business processes and increase process reliability. The mySAP Customer Relationship Management (mySAP CRM) solution integrates CONDAT's sales operation with other group processes, enabling the capture and full use of customer data.
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