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Management Toolkit

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Sunrise Medical Improves Customer Service and Increases Functionality With Web Order Entry Portal

PublisherOracle
Format PDFDate added05 Sep 2007
Topics Customer Support Services, Sales - Marketing
Downloads22

Sunrise Medical, Inc. is one of the world's largest manufacturers of home care and extended care products. The challenge was to continue to enhance customer service world wide, streamline order management and provide a user friendly, unified sales order platform for customer service representatives and customers. The company implemented Oracle's JD Edwards EnterpriseOne Sales Order Management to provide comprehensive online, global order management for internal and external users, improving customer service and enhancing operational efficiency and provided a user-friendly interface to support the unique needs of the medical industry.

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