| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | Webcast | Date added | 31 Aug 2007 |
| Topics | Infrastructure Management, Service Level Management | ||
| Downloads | 15 | ||
Service expectations are growing faster than budgets. IT needs a way to analyze service performance and demonstrate its contribution to the achievement of business goals. This webcast explains SAS IT Service Level Management, a comprehensive solution that enables one to collect and analyze IT performance measurements and compare them against service targets.
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