Cambridgeshire County Council (CCC) provides community care services to Cambridgeshire residents, often working with health care providers. To improve coordination between the two jurisdictions, it wanted to find a way for health and social workers to share information about elderly patients under the care of both disciplines. CCC used Windows XP Tablet PCs with the Microsoft Office InfoPath 2003 information-gathering program so care workers can gather information while visiting patients at home or in the hospital and submit it to a Microsoft BizTalk Server 2004 messaging hub for access by other related agencies. InfoPath, working with this back-end system, is a key enabler for a new multi-disciplinary Overview Assessment Protocol to reduce "Bed blocking".
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