El Corte Ingles (ECI) is a leading retailer in Spain with ?12 billion (U.S.$14.5 billion) of annual revenue and more than 72,000 employees. ECI executives wanted to improve the company's Avenew Point-Of-Sale (POS) system and market it to other retailers. Working with Microsoft, Accenture, and its own subsidiary firm, Informatica El Corte Ingles (IECISA), ECI first decided to look for a replacement for its IBM proprietary operating system. After a proof of concept, ECI decided to standardize on the Microsoft Windows XP Embedded operating system and Web services. ECI has delivered the new architecture to a specialty fashion store where staff are now better supported, enabling them to provide excellent service for shoppers.
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