This European Bank offers customers banking services through its network of local post offices. Its financial services division, manages bank operations, including the developing and distributing of key documents via fax and email. The process was inefficient, costly and did not meet new bank regulations. The new laws require traceability of key documents throughout their lifecycle including creation, revision, approval, access, verifying authenticity, and managing distribution. The company chose the 2007 Microsoft Office system to accelerate document creation, manage workflows with out of the box functionality, and share documents in a central online library. The company reduced document cycle time by over 40 percent, saved close to ?2.4 million (per cycle), and improved bank regulatory compliance.
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