| Publisher | Evergreen Systems | ||
|---|---|---|---|
| Format | 145.7KB PDF | Date added | 01 Nov 2006 |
| Topics | Infrastructure Management, ROI - TCO, ITIL | ||
| Downloads | 54 | ||
Even though less than half of nowadays small, medium and large enterprises are developing the business case value for their IT projects, this type of ROI analysis will be increasingly demanded by executive management. IT departments that hope to fund major projects will have to provide benchmark metrics both before and after project funding and show achievement of those goals before additional projects will be funded. Even with an overall business plan, all new ITIL projects require executive support and long-term funding. ITIL programs that do not have a clear strategy at the start are most likely to show little or no business value, as their organizations will resist the necessary changes.
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