| Publisher | Microsoft | ||
|---|---|---|---|
| Format | WORD | Date added | 03 Jul 2007 |
| Topics | Web Services, .NET, Application Development | ||
| Downloads | 95 | ||
The Farmers Insurance Group of Companies is the third largest home and auto insurer in the United States. Farmers wanted to streamline its claims management process to eliminate inefficiencies. It wanted to monitor repair shop performance, make better use of claims staff, and quickly add new functionality to key systems. As a solution the company deployed ProcessClaims ClaimsPort solution. The solution, based on the Microsoft .NET Framework, has automated Farmers's claims-processing system, providing an all-digital workflow and the ability to track performance. The company benefited a four-hour claim settlement, greater staff efficiencies, greater customer satisfaction and improved repair shop oversight.
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