West Bend Mutual Insurance Company has provided property/casualty insurance for businesses, homes, autos, and personal property since 1894. The company wanted to provide uninterrupted image access and meet 24-hour recoverability goal. The company also wanted to accelerate image-loading time and pass regulatory audits. West Bend Mutual replaced both the optical jukeboxes and the prior disk cache array with NetApp storage to support image access from within the company's Vignette imaging application. Following a tiered-storage model, the application's binaries and database indices are stored on a Fibre Channel-attached disk array that serves as primary storage. NetApp NearStore systems then serve the critical role of secondary, or nearline, storage for as many as nine million customer images.
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