| Publisher | Esker | ||
|---|---|---|---|
| Format | Date added | 18 Mar 2009 | |
| Topics | Back-Office, Transaction Processing, ERP, Middleware, Collaborative Web, Outsourcing, Document Management, Groupware - Workflow, ROI - TCO | ||
| Downloads | 93 | ||
Business mail is a paradox. On the one hand, there has been a high level of investment in enterprise systems. In a typical enterprise, 95% of business documents are issued by computers.
On the other hand, research shows that the vast majority of customers prefer to receive business documents such as invoices and purchase orders via postal mail. To satisfy this preference, businesses spend large amounts of time and money maintaining internal mailrooms or working with external mail houses. Cash is tied up in equipment, supplies, maintenance and labor to support mail operations.
Today, there is a solution to the business mail paradox: An intelligent platform that automates every phase and every type of business document delivery. Using this solution, companies are able to mail business documents directly from their systems through a hosted service called Mail on Demand. The benefits include:
- Automated delivery of business mail as it is generated
- Significant cost savings compared with conventional mail processes
- 24/7 operational continuity
- Reduced IT infrastructure complexity and support burden
- A flexible alternative to costly mail houses
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