| Publisher | IBM | ||
|---|---|---|---|
| Format | Date added | 01 Jan 2007 | |
| Topics | VoIP - IP Telephony, Voice - Data Integration, Access Technologies, Web Services | ||
| Downloads | 47 | ||
Have you already started to test the waters of integrated business communications? The most forward-thinking organizations understand its full potential to create an opportunity to change the way they interact with customers, partners and suppliers--and thereby differentiate themselves from the competition.
This paper provides an overview of opportunities and benefits and includes two "before and after" scenarios - one in financial services and one in healthcare - that demonstrate how IBM clients have benefited from integrated business communications.
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