This paper reports on a field study of the multitasking behavior of computer users focused on the suspension and resumption of tasks. Data was collected with a tool that logged users' interactions with software applications and their associated windows, as well as incoming instant messaging and email alerts. The paper describes methods, summarize results, and discuss design guidelines suggested by the findings.
Did you find this white paper useful?
27 out of 50 users found this white paper useful
Related white papers
Integrating Availability and Disaster Tolerance
Today’s networking environment is characterized by a strong need for high data and application availability. Business networks host mission-critical applications, and any network downtime can be extremely expensive. IS departments...
Disaster Recovery: A Practical Guide to Electricity for Network Administrators
Electricity for your network is definitely an area in which an ounce of prevention is worth a pound of cure. Buildings without properly grounded electrical wiring are no place for...
Managing Business Systems: Monitoring is the First Step
As businesses increasingly use technology to integrate more tightly with customers, suppliers, and partners, more demands are placed on their operations management systems. “Uptime” is at a premium, and information...
Proven Technology for the Networked Enterprise
If your organization is like most, you barely have the resources or budget you need to manage your day-to-day data center operations, much less tackle something new, like planning and implementing...
Bringing Enterprise-Class Reliability and Scalability to PC Networks
Organizations must deliver network services and business-critical applications while controlling costs, maximizing uptime, and maintaining flexibility for future growth. LANs and workgroups consisting primarily of personal computers often fail to...
Healthcare and Disaster Recovery: Meeting the Challenges of HIPAA and Beyond
For several years now,the healthcare industry has been in a state of continued upheaval. Developments in the field continue to generate a whirlwind of debate....The industry is now coming to...
Managing Your eBusiness Environment: What You Need to Know to Compete Successfully on the Internet
Ensuring that your website is run as a mission critical system, with such factors as load-balancing, failover, server-mirroring and auto-repair all in place, is vital; overlook these things and your...
