| Publisher | Axios Systems | ||
|---|---|---|---|
| Format | 698.0KB PDF | Date added | 30 May 2007 |
| Topics | Help Desk, Business Management, IT HR - Staffing - Training | ||
| Downloads | 518 | ||
ITIL's chief architect, Sharon Taylor, has authored the whitepaper to help the ITSM community understand the changes to ITIL and how the new version, due to be launched May 30th 2007, will provide major benefits to existing ITIL practitioners, and those considering adopting ITIL.
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