| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | Webcast | Date added | 12 May 2007 |
| Topics | Business Management, Business Intelligence - Data Warehousing, Strategic Planning | ||
| Downloads | 19 | ||
This webcast will address the metamorphosis of the academy from a somewhat calcified, narcissistic educational provider to a high performing, nimble business - responding to the needs of the market and focusing on performance indicators and metrics. Specific topics included in the webcast will be the needs and expectations of the student, customer service in a higher education context, the value of an institution's brand promise, and the use of business intelligence to improve performance and achieve institutional objectives.
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