Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with annual sales of approximately $18 billion. In the retail marketplace, where time to market is critical, Whirlpool Corporation must continually reduce manufacturing cycle time. Imagine the impact if the company could take processes involved in its business to days and hours rather than months and weeks. By responding faster to exceptions and events, Whirlpool can significantly cut its cycle time, reduce production costs and improve customer satisfaction. Whirlpool Corporation is an early adopter of the Avaya Solutions for Communications Enabled Business Processes, including the Avaya Communications Process Manager, which provides closed loop communication services.
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