| Publisher | Avaya | ||
|---|---|---|---|
| Format | Date added | 27 Apr 2007 | |
| Topics | Communications Software, Call Center - Contact, Mobile - Wireless Communications | ||
| Downloads | 20 | ||
The Pennsylvania Chamber of Business and Industry was created to foster a healthy business climate and to improve the competitiveness of its members. As its organization grew, it needed to support expansion of satellite offices as well as an increasing customer base. It needed a vendor that could provide a reliable solution with a smooth and easy migration path for growth, an increased contact center functionality, and strong services support. As a solution the company chose Avaya to deliver an IP telephony solution featuring Avaya Communication Manager software with an Avaya S8500 Media Server at its main location and an Avaya S8300 Media server at a satellite location, along with Avaya Modular Messaging.
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