| Publisher | Avaya | ||
|---|---|---|---|
| Format | Date added | 25 Apr 2007 | |
| Topics | Load Balancing, Voice Recognition, Call Center - Contact | ||
| Downloads | 39 | ||
An Internet Service Provider (ISP) was formed 19 years ago from one man's effort to make the power of the Internet available to the average consumer. The ISP wanted to test its Avaya Interactive Response by sending a controlled amount of traffic to a target system. In this way, it could identify and fix errors - before real customers used the system. The ISP selected a solution with Interactive Quality (IQ) Services, Inc. testing the Avaya Interactive Response. IQ Services, a Premier-level member in the Avaya DeveloperConnection program, is a performance testing and availability monitoring vendor.
Did you find this white paper useful?
24 out of 50 users found this white paper useful
Related white papers
Ameren Corporation Automates Data Profiling and Aggregation for 2.5 Million Utility Meters
St. Louis-based Ameren Corporation wanted to aggregate and profile customer-level meter data quickly for accurate consumption analyses and improved responses to changes in demand and deploy a single, integrated system...
VMware vSphere 4 QuickStart Series Part 3: Cluster Setup, Availability and Load Balancing
The presenter of this webcast teaches administrators how to install, configure and manage VMware vSphere 4. The attendee of this webcast will learn how to set up a virtual machine...
Phoenix Cloud: Consolidating Heterogeneous Workloads of Large Organizations on Cloud Computing Platforms
For a large organization, different departments often maintain dedicated cluster systems for different workloads, for example parallel batch jobs or Web services. This paper designs and implements an innovative cloud...
IBM Government 2020 Paper
Read how six evolving global drivers will impact the future of state, local and federal governments, and learn how to create a plan to be better prepared to address the...
Cisco EnergyWise
In response to energy costs, environmental concerns, and government directives, there is an increased need for sustainable and "green" business IT operations. Methods to measure power consumption and control energy...
HP Integrity Servers Running Linux: Providing Scalability, Availability, and Flexibility to Meet the Needs of Mission-Critical Applications and the Most Demanding Linux Workloads
HP is focused on delivering solutions built on Linux and Integrity servers that address the IT imperatives that one faces today. It understands the need to consolidate and simplify IT...
Evolution of Application Acceleration: Load Balancing to Application Delivery
Web applications are redefining the way many businesses operate. Behind the scenes, the architecture that supports these applications has evolved as well to meet the ever-growing demands for performance, throughput...
