| Publisher | IBM | ||
|---|---|---|---|
| Format | 250.3KB PDF | Date added | 01 May 2005 |
| Topics | Web Content Management | ||
| Downloads | 21 | ||
IBM provides a framework for delivering content management solutions for social programs based on a rich portfolio of IBM software and IBM integration services, as well as products from IBM Business Partners such as Curam Software. A comprehensive and flexible solution from IBM can transform the way the client's access information and services, changing their experience from waiting in line to working online. Case workers and other staff are more productive and improve service by managing cases electronically rather than using paper records.
Did you find this white paper useful?
17 out of 50 users found this white paper useful
Related white papers
GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers...
Oracle Blends Managed Services With OnDemand Pricing
Growing businesses are increasingly realising that Managed Services offer a scalable, flexible route forward. This whitepaper explores Oracle Managed Services offerings for PeopleSoft and Siebel, and sees how they can...
Deluxe Service on a Lean Budget: Lower Costs While Raising the Bar on Your Institution's Performance
Recent issues of Campus Technology, University Business, and the Educause Review sport prominent articles about doing more with less. The Educause association's current issues committee put "Funding IT" in first...
Hospital Revenue Cycle Management: Coordinating Data for Clean Claims and Better Service
Together, Enterprise Content Management (ECM) and Business Process Management (BPM) remove the burden of tracking and organizing, inform workers when tasks require special attention, and let employees focus their skills...
The Best of Both Worlds: How to Effectively Leverage Social Media
Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. And now it seems like everyone is fluent in the language of social media - including...
Enterprise Web 2.0 application support from IBM
IBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value of their System z platform to the Web. See how this...
Innovation Network Lecture Series: Search Your Memory! an Associative Memory-Based Personal Search System
This webcast delivers practical explanations of emerging explorations in technology innovation and research through the EMC Innovation Network, the company's global collaboration of research groups, advanced technology groups, and university...
