Headquartered in western New York, M&T Bank is a regional bank recognized for its financial strength, sound management and superior customer service. Not only the company wanted to automate the management of their ATMs, the bank also wanted to automate desktop management and reduce the amount of IT time spent physically visiting individual desktops. To manage its Windows ATM environment, M&T Bank evaluated 10 different software vendors including Microsoft SMS, Altiris, LANDesk and others, before narrowing its search to Novell ZENworks and CA Unicenter. After an in-house evaluation, M&T bank selected Novell ZENworks to manage its ATMs, as well as more than 15,000 desktops. ZENworks Desktop Management provided a winning combination of features.
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