Service-Oriented Architecture (SOA) development and deployment generally builds on a service view of the world in which a set of services are assembled and reused to quickly adapt to new business needs. This flexibility is seen by many IT organizations as the core value of SOA and has been driving some deep transformations in the way software is being built. Although SOA technology addresses many of the traditional problems of integrating disparate business processes and applications, deploying service-based applications introduces new aspects of the Information Technology (IT) environment that must be managed. This paper describes the management capabilities needed to ensure that an SOA fulfills its promise of increasing integration and improving business adaptability.
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