This white paper is based on a survey of over 600 employers in 10 European countries who were asked to rate the Information and Communication Technology (ICT) skills of their staff and the future ICT competence needs of their sector. The results of the study show clear relevance to the debate around Europe's competitiveness in the global market place and the EU's efforts to create growth and boost social inclusion through innovation and training under the renewed Lisbon Agenda. The main objective of the study was to establish the extent to which organisations believe that employees that are NOT considered IT professionals or part of any IT department need to have ICT or e-business skills.
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