| Publisher | Oracle | ||
|---|---|---|---|
| Format | 150.5KB PDF | Date added | 01 Nov 2005 |
| Topics | VoIP - IP Telephony | ||
| Downloads | 76 | ||
While Voice over IP (VoIP) adoption has not yet achieved critical mass, it is expected to grow at double-digit rates for several years. How telecoms and cable operators pursue the emerging VoIP market will have far-reaching implications for their future subscriber market share and company profitability. This paper briefly examines the factors in VoIP adoption, followed by how these companies are pursuing VoIP at this point, with some near-term recommendations. However, one of the largest drivers of success and profitability will be how service providers adapt their Business Support System and Operation Support System (BSS/OSS) infrastructure to address the different customer and cost structure needs that VoIP entails.
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