Gartner surveys show that many organizations are currently researching the costs of office print, copy, or fax functions or conducting needs assessments to adopting or renewing a managed print services approach to meet its office print, fax, and scanning needs. With these changing times, the advantage these service providers have is the relationships they have developed with corporate management and key stakeholders. They often understand the business drivers of the corporations and can translate them into lucrative consulting contracts in document management and document strategy implementation. But they do not have the in depth knowledge of devices and printer fleets that the dealers have.
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