Remote control solutions continue to help organizations manage remote computers securely across multiple platforms to resolve issues quickly. However, as the number of remote users grows, maintaining security becomes an even more critical requirement for these solutions. An effective remote control solution, such as Symantec pcAnywhere 12.0, addresses key security requirements in the areas of authentication, authorization and access control, perimeter and data-transfer security, and administration. The result is a solution that can detect, diagnose, and resolve critical issues with minimal impact to business operations.
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