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Siebel 7 Integration With IXOS - eCONtext for Siebel 2.0

PublisherSiebel Systems
Format305.9KB PDFDate added04 Sep 2002
Topics Voice - Data Integration, Customer Support Services
Downloads103

This paper describes the integration between IXOS-eCONtext for Siebel version 2.0 and Siebel eBusiness Applications 7.x. The IXOS-eCONtext for Siebel solution increases revenue (opportunities) and enhances employee productivity and customer satisfaction by leveraging all enterprise business documents (unstructured information) from diverse sources in the context of the Siebel applications (structured information). The users of the IXOS-eCONtext for Siebel solution has a more comprehensive view of their customers at their fingertips and can provide even better services to their customers.

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