| Publisher | SpringCM | ||
|---|---|---|---|
| Format | 995.0KB PDF | Date added | 18 Mar 2009 |
| Topics | Quality of Service, Industry Standard Protocols, Infrastructure Management, Customer Support Services, Network Design, Procurement - Purchasing, Strategic Planning | ||
| Downloads | 109 | ||
If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:
- Performance
- Reliability
- Availability
- Information Stewardship
- Scalability
- Enterprise Dependability
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