Mining, forestry and construction equipment distributor, Komatsu Australia, was struggling with an underperforming Internet and intranet management system. The application was increasingly unstable and difficult to support, made it hard to change Web site design, stifled staff collaboration and did not support online marketing campaigns. Microsoft partner Unique World worked with Komatsu to build a promotional Web site for a new Komatsu product on Microsoft Office SharePoint Server 2007. Independent analyst BearingPoint found that, by migrating its entire online environment to the Microsoft product, Komatsu could reduce its risk profile, improve compliance. This would enable the company to improve customer service, increase market penetration and ensure the availability of online collaboration tools.
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