Established in 1911, Thorntons plc is one of the U.K.'s leading manufacturers and retailers of confectionery products. The company wanted to optimize production to match a highly seasonal sales profile while ensuring consistent product quality, cutting cost of raw materials, and minimizing waste. The challenge was to reduce operating costs through automation, enforce process standardization, eliminate duplication, ensure compliance with food safety regulations, and speed new product development. The company implemented Oracle E-Business Suite's integrated, web enabled applications, and used Oracle Workflow to provide end-to-end manufacturing and purchasing processes. They reduced production costs using Oracle Process Manufacturing (OPM) to automate entire product lifecycle from recipe management to batch control and quality testing.
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