| Publisher | Alcatel-Lucent | ||
|---|---|---|---|
| Format | Date added | 29 Nov 2006 | |
| Topics | DWDM, Service Level Management, Network Administration | ||
| Downloads | 28 | ||
TeliaSonera, the leading telecommunications provider in the Baltic and Nordic regions, wanted to improve their service levels by implementing a more efficient and cost-effective scheme for managing their inventory of spare parts in the field. Lucent Worldwide Services, Lucent's total network lifecycle services division, was able to deliver a more reliable solution by bringing spares to each site. By bundling the services and extending the commercial term, Lucent was able to provide lower cost and higher SLAs for TeliaSonera.
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