An Operations VP of a large North American Carrier faced broader network operations responsibilities and significantly higher budgetary cuts due to corporate financial pressures. Simultaneously, complex local, national, international, business, consumer and data networks had become increasingly difficult to manage from a vendor/supplier/maintenance and cost perspective. Customer needed significant OpEx reductions on maintenance - and fast. Lucent Worldwide Services provides managed multivendor network support with a Single Point of Contact (SPOC) for this customer's management of spares.
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