| Publisher | Ovum | ||
|---|---|---|---|
| Format | Date added | 28 Nov 2006 | |
| Topics | Help Desk, Infrastructure Management, Customer Support Services, Back-up, Data Quality, Database Management, Database Marketing, Data Center, HR, Sales - Marketing, IT Reliability, High Performance Computing, Directory Services, E-mail Marketing, Windows CE | ||
| Downloads | 80 | ||
73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006
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