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Mobile working Toolkit in association with http://marketing.ianywhere.com/forms/EMEA09SUPSybaseMobilityLeadership-IDC

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Sernam Increases Employee Productivity and Improves Customer Satisfaction With an RFID Parcel Tracking System

PublisherIBM
Format PDFDate added10 Nov 2006
Topics Mobile - Wireless Communications, RFID
Downloads42

Sernam needed to be able to handle unpredictable spikes in package volume, reduce tracking errors and meet delivery deadlines. Sernam sought to improve its market position by transforming itself into an innovative, service-oriented organization. Sernam teamed with IBM to deploy an innovative Radio Frequency IDentification (RFID) system that reliably tracks shipments and automatically notifies customers of their package status.

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