Assurant Health wanted to establish a competitive advantage by making it easier for independent agents and customers to obtain insurance quotes and submit policy applications. Working with Microsoft Gold Certified Partner Capgemini and the Microsoft Visual Studio .NET 2003 development system, Assurant Health created an online solution called the Electronic Agent Sales Experience (EASE). Running on Microsoft Windows Server 2003 with SQL Server 2000 and BizTalk Server 2004, EASE provides an Internet-based portal for insurance agents that helps increase their productivity while delivering faster customer service. Providing agents with an easy means of serving a larger number of customers helps Assurant Health achieve its goal of increased revenue.
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